Ukraine: Ukrzaliznytsia to design passenger service standards
Public joint-stock company Ukrzaliznytsia is working on passenger service standards, Director for Passenger Transportation and Services Ihor Romankiv has said. “Any business has standards. The same should be at railways. For example, when asked where the 12th car passenger car is, attendants do not say “there,” but say “this way, passing next car,” he said.…