The Government has clarified the mechanism for recalculating the cost of heating and hot water in emergency situations. This primarily concerns situations where, due to attacks on energy or utility infrastructure, people were left without heating or hot water, or received services of improper quality. This was announced by the Prime Minister of Ukraine, Yulia Svyrydenko.
“People should not have to pay the full cost for heating or hot water if, due to russian attacks, services were provided intermittently or of poor quality,” the Head of Government emphasised.
The decision will allow for an increase in the amount of the recalculation for consumers and ensure that the actual volume and quality of services provided are clearly taken into account. The recalculation will be mandatory for all heat and hot water suppliers, regardless of region.
According to the Prime Minister, local authorities will be able to compensate for part of the costs incurred by utility companies from local budget reserve funds – to restore damaged infrastructure. (Government portal)